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Frequently Asked Questions
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1. What benefits does gofordesign.com
offer?
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1. You can own a professionally designed website for much less than $1,000
2. Upon receiving your content, our team usually finishes the complete site development within 72 hours
3. ou can choose from hundreds of pre-designed sites
4. The site you purchase
will be part of your company's assets: you own the copyright of the design. Each design is sold to only one customer.
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2. What do I do after I've
purchased a design?
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1. Login to your Account and go to “Design List”. The design you ordered will be shown in the right-hand
section; click “Design this site”
2. From the next page, download content upload instructions and follow the instructions for inputting your
website content
3. Upload your files
4. Our designing and programming team will start to work on your project as soon as possible.
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3. What is included in the listed price of the site?
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The listed price includes everything that you see on the pre-view screen, and/or in the site description. Usually, the price includes the following:
1. One layout for your home page and a different layout for content pages
2. Complete development of the site (up to the number of pages
you've paid for)
3. All features shown on the preview screen and/or in the site description
4. 2 months free design and update support If you would like to add more features to the site. We can customize the site according to your requirements.
Please check
Pricefor some popular options other customers purchase.
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4. How do I communicate with designers during the development process?
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We offer two basic communication tools
1.
Message Board
2.
Chat Online.
You may also contact our customer service representative at 408-802-7354
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5. Can I change the pictures or the flashes in the design
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Of course. However, it may incur a cost to do so; please refer to
Pricefor more information
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6. Do you offer customized design service?
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Definitely. Please send us your site requirements and we will provide you with a
quote.
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7. Can I update web content after the site is up and running?
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Yes, Gofordesign.com offers a site maintenance service. For a $29~$99 annual maintenance fee, you can make unlimited changes to your site content with assistance from our
account management team. However, the maintenance fee does not include adding additional pages or making structural changes to the site. For pricing of these services, please refer to
Price.
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8. How do I upload the finished site to my hosting service?
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You may use FTP features from our site. After completion of the design, click the FTP button at your current design. Our server will ftp the whole site to your hosting service.** You can also download the entire site, then log in to your hosting service
and use an FTP software to upload your website to your hosting service. **You need your FTP username and password. Please contact your hosting service for this login information.
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9. Do you design e-commerce sites?
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Of course! Contact our customer service representative today. Based upon the requirements
your provide, we will give you a quote and timeline for the job. As always, we guarantee your satisfaction!
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